Eight staff, zero late super: how a Brunswick café got its Sundays back

Where she started

Eight casuals, weekend penalty rates, and a spreadsheet held together by memory. Super was going out quarterly, usually on the last day, and she wasn't confident the award rates were right.

What we did

• Checked the award classifications and rates properly, rather than guessing.
• Rebuilt the pay run in payroll software with the loadings coded in.
• Ran a parallel pay period to make sure the numbers matched before switching.
• Moved super to every pay run and set up STP Phase 2 reporting.

Where she is now

She approves the pay run on her phone. Staff are paid on the dot, super is never late, and Sundays are for the family again.