Terms & Conditions

About this website and policy

This website is owned and operated by Depacioli Pty Ltd (ABN 67 160 934 538), trading as Profit Cloud Accounting ("Profit Cloud", "we", "us" or "our"). By using this website, you agree to the Terms & Conditions set out below and acknowledge our Privacy Policy.

Our Privacy Policy explains how we collect, hold, use and disclose personal information, both through this website and when we provide our accounting, tax and bookkeeping services. Profit Cloud may not be required to follow the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) in every case, but we have written this policy, and we handle personal information, as if they apply.

Affiliate disclosure

Some of the links on our site are affiliate links. This means we may earn a small commission if you click on one and make a purchase, at no extra cost to you. These links help us keep our content free and valuable. We only promote tools, products or services that we believe can benefit our audience.

Payments and refunds for digital products

Digital products (such as templates, downloads and courses) bought from our website are non-refundable unless we state otherwise. This does not limit any rights you have under the Australian Consumer Law. If you have technical problems with access or file delivery, please contact us at webmaster@profitcloud.online.

Client portal and your login details

Clients may use our client portal to upload and access documents. You are responsible for keeping your login details confidential and for telling us promptly if you think someone else has used them.

Account access and closing your account

You can ask to review or close your account at any time by contacting us. If you stop using our services, we recommend you download and keep copies of your documents before your account is closed. We may need to keep some records after your account is closed where the law or our professional obligations require it (see "How long we keep information" below).

Children

This website is not directed to people under 16, and we do not knowingly collect personal information from children through it. In providing our services, we may hold information about children where a client gives it to us, for example about family members or trust beneficiaries.

Changes to these Terms

We may update these Terms at any time to reflect changes in the law, our services or feedback. The "last updated" date at the top of this page shows when they last changed.